Server Support Services
We design, implement and manage installations of the Linux operating system and LAMP web server installations (Linux, Apache, MySQL, PHP).
We set up user and group permissions model as applied in Mac OS X, use the Terminal application to run BSD commands to accomplish simple administration tasks, configure Mac OS X workstations for networking, and troubleshoot common networking issues
Patches are updated on a regular basis to the customer’s servers and desktops. Microsoft Baseline Analyzer and MS WSUS Server may be used.
We can remotely maintain and service customer servers from our support desk / NOC. Everything from regular maintenance to troubleshooting and remediation can be conducted remotely, and reduces the need for on-site technician support.
Ongoing maintenance, updating and support of certain server-based applications (such as antivirus, business applications, etc.). These applications should be listed in the Notes field.
We conduct scheduled maintenance of server equipment ensures reliability and continued high quality service. Optimizing hard drive performance, clearing logs & temp files, O/S patch updates, and other checklisted maintenance items.
Monitoring of the ongoing health, performance and errors in server-based applications. (Performance Monitoring 2)
Monitoring of the ongoing health, performance and errors of server hardware components. (Performance Monitoring 1)
Monitoring of the ongoing health, performance and errors in server-based Operating Systems (Windows, Linux, Unix). (Performance Monitoring 1)
We offer operating system (O/S) support for client servers and for resolving issues that arise with applications for client services such as email, calendaring, web servers, backup etc.